Wife not listed as beneficiary

<p>My parents seem to be having endless issues with this company. My mother simply wanted to know who the beneficiary was for my fathers pension and we get told that the spouse will be given the money. We asked who is listed as my fathers spouse and we get a woman other than my mother. Asked how they got that information and we were told they were given that when they took over the durban pension fund. I gave the correct details that being of my fathers wife and their marriage certificate. We have no proof this has been changed. I am told we are supposed to be signing a change of beneficiary note and we never got one. Iv asked Zahier Allie to give me the form and I get given nothing. Actually Zahier had the cheek to tell me 'Hi.</p> <p>Yes he could but the pension will continue to the eligible spouse \ spouses and or children.'</p> <p>How can it come to my mother when she's not listed????????</p> <p>Iv asked messaged you about this and im still waiting for my query to be answered. When a lady phoned my mom nearly a month ago regarding this my mother was told that the spouse will get the money. My mothers the spouse but she's not listed. So due to someones error at your company my mother will suffer?</p> <p>Shocking service and when messaging you all we get is 'We have escalated your query.' This has been going on for nearly a MONTH!!! How much longer should we have to wait? Another two months? Half a year? two years till someone gets to our query?? Its like trying to draw damn blood from a ****** stone! Wake up!<br /> <br /> <br /> </p>