JS
Jaydine S

1 reviews | Active since Jan 2017

22 Sept 2021, 12:40

Widow waiting 12 months for deceased husband payout

Provident pay out from my husband that passed a year ago. This is an insurer on the Dimension data panel, and after I lost my husband a year ago in a car accident, they still have not paid out his widow. To worsen matters, they have no interest as I send them three follow-ups in one week and no response. Horrific service, so disappointed.

0
Replies (2)
JS
Jaydine S's update27 Sept 2021, 11:05
Reviewer Update
Still no response, matter is still not resolved, still waiting for the resolution from the executives. Private message said we are awaiting feedback from the board. 12 months and still waiting on movement of this.

JS
Jaydine S's update06 Oct 2021, 22:13
Reviewer Update
Nothing, still no payment , Widow over a year ago