MP
Mpho P
1 reviews | Active since Apr 2017
02 Oct 2023, 06:26
Why the long waits?
Got an SMS that I will have to wait 4 weeks for cliam to be finalised by Alexforbes, question is this is the addition 4 weeks that I have waited already,why does it take so long ?
Helpful (0)
Replies (4)0
Replies (4)
Alexander Forbes Financial Services's replyOfficial
02 Oct 2023, 08:54Dear Mpho,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply02 Oct 2023, 08:54
Official
Dear Mpho,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
MP
Mpho P's updateReviewer Update
02 Oct 2023, 15:06How long should I wait to receive feedback?
MP
Mpho P's update02 Oct 2023, 15:06
Reviewer Update
How long should I wait to receive feedback?
MP
Mpho P's updateReviewer Update
03 Oct 2023, 10:14I am still waiting for Amogelang to call me back.
MP
Mpho P's update03 Oct 2023, 10:14
Reviewer Update
I am still waiting for Amogelang to call me back.
MP
Mpho P's updateReviewer Update
05 Oct 2023, 11:43Hi Amo
Is there any progress on query ?
Is there any progress on query ?
MP
Mpho P's update05 Oct 2023, 11:43
Reviewer Update
Hi Amo
Is there any progress on query ?
Is there any progress on query ?