TM
Thabang M
1 reviews | Active since Aug 2022
30 Aug 2024, 14:02
Why are they still in business?
This is my second complaint about this company for the same issue. All they know is to send a ****ty response saying customers are important to them. The day I walk into their offices won’t be nice
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
30 Aug 2024, 14:27Dear Thabang ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply30 Aug 2024, 14:27
Official
Dear Thabang ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
TM
Thabang M's updateReviewer Update
30 Aug 2024, 15:00If the feedback is not possitive. Don’t bother calling. I’ll come see you personally. I’m sick of your nonsense 🚮
TM
Thabang M's update30 Aug 2024, 15:00
Reviewer Update
If the feedback is not possitive. Don’t bother calling. I’ll come see you personally. I’m sick of your nonsense 🚮