LH
Lisle H

1 reviews | Active since Feb 2018

16 Oct 2024, 13:53

Where is my money

After waiting a week for response i get the incorrect reply saying i dont have funds with alex forbes? I want my money! Please address this incorrect feedback asap. I am yet to receive a response on my previous Complaint logged

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply18 Oct 2024, 12:52
Official
Dear Lisle ,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations