LN
Lazarus N
1 reviews | Active since Mar 2021
09 Mar 2021, 13:40
What do I do next and I am not even sure that they have received my mail?
I submitted a claim for monies owing to me according to their database and have not received a single reply not even acknowledging receipt of my claim
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
10 Mar 2021, 13:40Dear Lazarus
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply10 Mar 2021, 13:40
Official
Dear Lazarus
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services