YO
Yaha O

1 reviews | Active since Jul 2020

27 Oct 2020, 15:04

What an Excruciating Painful Experience!

What an excruciating painful experience! In such a difficult and trouble times as these; Alexander Forbes has decided to play hide and seek with us, and drag its feet to process our claim! In a time when we desperately need our money, Alexander Forbes is nowhere to be found! After countless emails and phone calls, we haven't yet received a single reply from them. Not even a single courtesy email or phone! Talk about bad customer service! Never, ever again will we ever again, given a choice, we join such an *********** and unprofessional financial services! If you have any investments or pension with Alexander Forbes, get your money out now, before it's too late. I'm telling everyone I come across!

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply02 Nov 2020, 06:32
Official
Dear Yaha O
 
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.      
 
Kind Regards,

Client Services

PXW-587