NTL
Nathaniel Tenny-Boi Lynch
1 reviews | Active since Feb 2024
27 Aug 2024, 13:43
What a useless insti...
What a useless institution On the 31/07/24 I instructed them to cancel my investment contributions they still decided to deduct this month without my consent.
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Alexander Forbes Financial Services's replyOfficial
27 Aug 2024, 14:09Dear Nathaniel , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply27 Aug 2024, 14:09
Official
Dear Nathaniel , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations