BX
Busi X

1 reviews | Active since Jul 2019

09 Dec 2024, 12:26

What a let down

My sister Nosihle Nqubuka has been sitting at home with no income. A claim has been put in *** and no feedback for her. Her exit date 30 Sep, its now Dec. No communication - Quite disappointing. I personally claimed for the two pots and I got paid in 5 days. I need feedback today or I will escalate this to Butsi Tladi or Dawie De Villiers

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply09 Dec 2024, 14:15
Official
Dear Busi 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation