TM
Tshamano M
1 reviews | Active since Oct 2012
20 Sept 2019, 10:55
Website OTP Non delivery
good day
Does you website work, I have being trying to rest my password for the past fee days and your site is not sending me the OTP so that I can be able to proceeds with resetting my password, I am really disappointed with this, I thought that your a company that can be able to deliver the service on time, but I was wrong
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
23 Sept 2019, 15:06Dear Tshamano M
Thank you for taking the time to advise us of the difficulty that you experienced.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the difficulty that you experienced.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Alexander Forbes Financial Services's reply23 Sept 2019, 15:06
Official
Dear Tshamano M
Thank you for taking the time to advise us of the difficulty that you experienced.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the difficulty that you experienced.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
TM
Tshamano M's updateReviewer Update
30 Sept 2019, 07:40What where you waiting for, where you waiting for me to complain so that you can fix my problem.
TM
Tshamano M's update30 Sept 2019, 07:40
Reviewer Update
What where you waiting for, where you waiting for me to complain so that you can fix my problem.