We are ready for the 2 Pot.........but Sorry for the inconvenience (you mean poor service)

After knowing for a year about the Two Pot System and having the time to prepare, for such a large Financial Institution that one would think that AF would have prepared for this event knowing the volumes of members they have, now all communication has been disabled and My Company HR has nothing to do with my withdrawal and have stated this, shifting responsibility and not being prepared, with a response of apologies for the inconvenience. I am not inconveniencing AF when I invest monthly with them, and they are paid to work with my Retirement fund. this is really unprofessional and, in many ways, reflects the attitude for Financial Companies who hold & invest in the everyday South African's Money. I am totally flawed by the unprofessionalism that Alexander Forbes has portrayed over the last few days regarding the two pot system and to add insult to injury they still want to take an admin fee after just from the International Company I work for want to charge an admin fee....... Welcome to #*****from thehandthatfeedsyou.