NS
Nitasha S
1 reviews | Active since Sept 2013
17 Jul 2024, 07:58
Waiting for over 4 months to have my funds transferred to a new employer!!!!!!!!!!!!
I have been trying for 4 months to transfer my provident fund to a new employer. Each and every time I have been given an excuse as to why this is not done. There is no communication from Alexander Forbes unless I contact them to query if my funds have been transferred. This is my money that you are withholding and the service is pathetic.
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Alexander Forbes Financial Services's replyOfficial
17 Jul 2024, 09:30 Dear Nitasha
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply17 Jul 2024, 09:30
Official
Dear Nitasha
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind regards
Customer Insights and Escalations