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Erin D
1 reviews | Active since Jun 2018
15 Dec 2020, 14:55
Waiting and hungry
I am very disappointed in the service.was an employee of Cell C and lost my job.I sent my documents to HR on 16 November 2020.I sent an email via Alexander Forbes app asking if payment process be made as priority for.I also went onto the website and sent an email asking that my payment be made ASAP.I have no food to eat.I am the bread winner in our home.Its not okay going to bed hungry - :( I am hungry.I am looking for work and struggling.I don't know why it's so long to pay the money.i am struggling please help me.Id number is ***.PLEASE HELP ME
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Alexander Forbes Financial Services's replyOfficial
15 Dec 2020, 15:20Dear Erin At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards(EQO-154)Client services
Alexander Forbes Financial Services's reply15 Dec 2020, 15:20
Official
Dear Erin At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards(EQO-154)Client services