AM
Ayanda M
1 reviews | Active since Mar 2009
29 Oct 2018, 14:34
VUYELWA DHLAMINI - VERY BAD RUDE SERVICE
VUYELWA DHLAMINI - Fund Administrator at Alexander Forbes
Today I had the most rude telephonic encounter EVER with this lady VUYELWA DHLAMINI.
After my call with her I called her back to express my discontent with the interaction with her and she simply refused to apologize to me unconditionally.
Is this how Alexander Forbes treats clients?
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Alexander Forbes Financial Services's replyOfficial
29 Oct 2018, 15:02Dear Ayanda
Thank you for taking the time to advise us of the service that you experienced.
This is certainly not the type of service that Alexander Forbes subscribes to and we sincerely apologise for the inconvenience caused.
Please note that we shall investigate further into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Alexander Forbes Financial Services's reply29 Oct 2018, 15:02
Official
Dear Ayanda
Thank you for taking the time to advise us of the service that you experienced.
This is certainly not the type of service that Alexander Forbes subscribes to and we sincerely apologise for the inconvenience caused.
Please note that we shall investigate further into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN