FL
Frederik L
1 reviews | Active since Jan 2023
22 Jan 2023, 13:00
Very worried about Alexander Forbes
Ten minutes after my first post I got a call from someone who obviously watches negative reviews. A promise someone will call me the NEXT day. I just don't know which next day!
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Alexander Forbes Financial Services's replyOfficial
23 Jan 2023, 09:07Dear Mr Louw
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply23 Jan 2023, 09:07
Official
Dear Mr Louw
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations