Very very poor customer service

Your service is very very poor, your whatsap number is not working, emails are not working, calls are not going through and you don't even reply on Facebook Logged my 2 Pot claim on the 6th Sept after struggling to access your app to log the claim for days. up until now I have not received my money. You guys can do better than this nonsense, This is our had earned money. I hope Companies will read through these reviews before doing business with you in future