TM
Tenyeko M
1 reviews | Active since Jun 2023
04 Jan 2024, 11:19
Very very bad service
My current employer claimed my profidant fund but when I call Alexander phobes they tell me they haven't received any of my claim and it's been 2 months now
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
04 Jan 2024, 12:15Dear Tenyeko
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Jan 2024, 12:15
Official
Dear Tenyeko
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations