AS
Andisiwe S
1 reviews | Active since Dec 2021
12 Jul 2022, 08:56
Very poor service...infact no customer service at all.
your service is very bad. I sent numerous emails to your company. I need assistance with my tax returns. my tax returns have been rejected because of the mess you have made. please assist me before SARS penalise me. this is my last resort. i called and sent emails but no response. please guys do better.
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Alexander Forbes Financial Services's replyOfficial
12 Jul 2022, 14:26Dear Andisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply12 Jul 2022, 14:26
Official
Dear Andisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations