GS
Gertrude S
1 reviews | Active since Sept 2014
22 Dec 2019, 07:36
Very poor service from Alexander Forbes
I have been waiting 7 weeks now for my provident find. Each time I get a different story. How difficult is it to do the paperwork. The woman handling my case Ms Nikki Lee Dora keeps saying in two weeks they will pay. I want to know what is the problem. Must I now beg them for my money? This is unacceptable.
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Alexander Forbes Financial Services's replyOfficial
23 Dec 2019, 15:23Dear Gertrude S
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
RDN-614
Alexander Forbes Financial Services's reply23 Dec 2019, 15:23
Official
Dear Gertrude S
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
RDN-614