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Daisy M
1 reviews | Active since Oct 2024
04 Oct 2024, 09:50
Very poor service
Hi I'm not happy about alexandra fobex I've app**** for Two Pot on the 07/09/24 they sent me sms that I should contact SRS ,which I did and at SARS they told me the Tax number they put it's incorrect, I've sent several emails with the correct tax number they never come back to me I've been trying to call them, they make you wait forever until you drop the call, I'm calling them like everyday with no luck I'm really not happy.
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Alexander Forbes Financial Services's replyOfficial
04 Oct 2024, 15:01Dear Daisy
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Oct 2024, 15:01
Official
Dear Daisy
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations