LN
LIZO N
1 reviews | Active since Sept 2024
30 Sept 2024, 06:52
VERY POOR CUSTOMER SERVICE
Alex forbes is not trust worthy, i recieved an email from CHASTRY MOORKEY on the 16 September 2024 regarding the complain i made about my claim and he/she promised to give me update on how far with the process but up until now i never recieved communication of any kind from them. Their service is so unbearable, I NEED MY PERSONAL MONEY FROM THEM.
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Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 12:56Dear Lizo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 12:56
Official
Dear Lizo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation