SM
Sihle M

1 reviews | Active since Jan 2023

20 Oct 2025, 05:40

Very poor app functionality

I have an investment account with them which i have been trying to access through the ap. guess what the app doesnt work its been a week now. Do better Alexander forbes. I do not even want the policy to continue

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply20 Oct 2025, 11:48
Official
Dear Sihle, 

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint.  We will investigate your complaint and provide feedback on the contact details provided.    Regards Alexforbes Customer Experience 

Best regards,