CV
Cathy V

1 reviews | Active since May 2018

17 Nov 2024, 15:49

Very Angry!

Alex Forbes has no right to give anyone information regarding when our Provident fund will or was paid out! Someone I know has a contact there at Alex forbes and queried this and they received a answer. Our information is confidential and NO ONE is allowed to give any information out!

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply18 Nov 2024, 08:41
Official
Good day Cathy 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards