rJ
raylene J
1 reviews | Active since Feb 2016
24 Jan 2021, 07:56
Utterly Disgusted Mr De Villiers CEO of Alexander Forbes
Im still waiting for My Money and i Was advised and promised that it would be in my account.Two days later and its not in my account. This complaint should be directed to the CEO. I wonder if his aware whats happening at his company
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Replies (2)rJ
raylene J's updateReviewer Update
25 Jan 2021, 09:50Im still waiting for a reply. This is what you call excellent customer service.Wow.Wow.You go Mr De Villiers. You really lead by example by not responding.
rJ
raylene J's update25 Jan 2021, 09:50
Reviewer Update
Im still waiting for a reply. This is what you call excellent customer service.Wow.Wow.You go Mr De Villiers. You really lead by example by not responding.
Alexander Forbes Financial Services's replyOfficial
25 Jan 2021, 16:09Dear Raylene
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
XXH-872
Alexander Forbes Financial Services's reply25 Jan 2021, 16:09
Official
Dear Raylene
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
XXH-872