HK
Hendrik K
1 reviews | Active since Sept 2024
27 Sept 2024, 09:30
Useless people and bad service
If I could give 1/2 a star I would, most useless company I've ever dealt with, hanging up the phone mid sentence, giving **** emails that bounce back, not replying to emails sent within 2 weeks.
I want to cancel my account but have been struggling more than 1 month to do so
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
29 Sept 2024, 06:33Dear Hendrik ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply29 Sept 2024, 06:33
Official
Dear Hendrik ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation