AJ
Astrollette J
1 reviews | Active since Apr 2023
02 May 2023, 18:57
USELESS
So its month 7 now that i am struggling and fighting with this company for my money, DO U NOT HAVE WELL TRAINED STAFF to help consumers with their queries, you are a big company but you guys are useless at whatever it is you are doing, how many times should one call and email for a query to be RESOLVED PROFFESSIONALLY !!!!!
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
03 May 2023, 09:17Dear Astrollette
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply03 May 2023, 09:17
Official
Dear Astrollette
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AJ
Astrollette J's updateReviewer Update
03 May 2023, 18:42This is just an automated response nobody ever gets back to you!!!!!!
AJ
Astrollette J's update03 May 2023, 18:42
Reviewer Update
This is just an automated response nobody ever gets back to you!!!!!!