NS
Nadia S

1 reviews | Active since Jul 2018

26 Jul 2018, 12:58

USELESS

We have been waiting over a year for the deceased's unclaimed benefit provident fund to be paid to the surviving spouse. We have called and emailed numerous times but receive no response/feedback. Their staff have confirmed receipt of all the required documents, so what is the problem.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply26 Jul 2018, 13:08
Official

Good Day

Thank you for taking the time to advise us of the delays that you experienced.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Client Services

KN