FF
Francois F
1 reviews | Active since Sept 2017
08 Apr 2025, 13:47
Unresolved unclaimed bennifits
From 29/07/2024 up untill now and my problem with you are stil not resolved. Excuses on excuses. You contacted me for unclaimed benifits from a previous employer. On submision of all the info that I have, you keep on telling me about there is outstanding documents and proof and what not. To me it seems that you rather looking for excuses not to give me the money owed to me. This is *****. I will not recomend any person nor bussines to trade with Alexander Forbes.
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
08 Apr 2025, 14:14 Dear Francois
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply08 Apr 2025, 14:14
Official
Dear Francois
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
FF
Francois F's updateReviewer Update
10 Dec 2025, 08:44****, 5 months later and still awaiting this headache to leave me.
FF
Francois F's update10 Dec 2025, 08:44
Reviewer Update
****, 5 months later and still awaiting this headache to leave me.