XN
Xoliswa N

1 reviews | Active since Jun 2023

20 Sept 2024, 17:29

unreliable AFconnect

Alex Forbes can you please update my progress on my two pot claim, as it seem to be stuck on TAX application. i have processed the withdrawal on the 6th of September. the claim *** rather call me to give an update on the progress as i dont trust the AFconnect portal. i need my money ASAP

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply22 Sept 2024, 16:00
Official
Dear Xoliswa,
 At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalations