TC
Tanya C
1 reviews | Active since Oct 2015
05 Oct 2015, 15:54
UNPROFESSIONAL
I resigned from my previous employer on the 31st August 2015. I had already submitted my claim through on the 25th August, to which I also received confirmation from Alexande Forbes via SMS. I had then called Tshepang after 6 weeks going by. To which she repsonded by saying I would definitely be paid out on the 1st / 2nd October. I obviously took her word. And was proved WRONG! I find it utterly disgusting that we have to beg you to provide proper service even when you are a well known service provider. Its disgusting! Utterly disgusting! I will never reccomend ALEXANDER FOREBS to anyone. Cause clearly your customers arent that important!
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Replies (1)0
Replies (1)Alexander Forbes Financial Services's replyOfficial
06 Oct 2015, 13:37Hello TanyaCh03,
We do apologize for the experience you have had.
client service is very important to us, I am investigating into this and will provide you with feedback on your details provided.
Kind regards
Kiren Singh
We do apologize for the experience you have had.
client service is very important to us, I am investigating into this and will provide you with feedback on your details provided.
Kind regards
Kiren Singh
Alexander Forbes Financial Services's reply06 Oct 2015, 13:37
Official
Hello TanyaCh03,
We do apologize for the experience you have had.
client service is very important to us, I am investigating into this and will provide you with feedback on your details provided.
Kind regards
Kiren Singh
We do apologize for the experience you have had.
client service is very important to us, I am investigating into this and will provide you with feedback on your details provided.
Kind regards
Kiren Singh
