MI
Moggamat I
1 reviews | Active since Oct 2024
28 Oct 2024, 15:43
Unprofessional
I hav been trying again an again to get hold of a consultant at AF with no luck phone just ringing or u speak to a phone bod im sick of this company giving me the runaround with their **** service and i dont recomend anybody to give them ur money Alex Forbes has no customer relations and no emphaty for the people so for me people dont do busness with Alexander Forbes they have no time for their clients
Helpful (0)
Replies (5)0
Replies (5)Alexander Forbes Financial Services's replyOfficial
28 Oct 2024, 15:56Dear Moggamat
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply28 Oct 2024, 15:56
Official
Dear Moggamat
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
MI
Moggamat I's updateReviewer Update
30 Oct 2024, 08:52Goodmorning monday consultant phoned me AF informing me she would get back to me by close of bussiness tuesday with an update it never happened an im stil waiting just want them to finish my unclaimed benefit cause i need the money im 58yrs old uneployed with bills thats in arrears but it doesnt seem they take u serios always getting back to u but it never happens again i will never recomend any sain person to do bussiness with Alexander forbes ever they hav no customer relations an think nothing of their clients an clients situations Bad Service
MI
Moggamat I's update30 Oct 2024, 08:52
Reviewer Update
Goodmorning monday consultant phoned me AF informing me she would get back to me by close of bussiness tuesday with an update it never happened an im stil waiting just want them to finish my unclaimed benefit cause i need the money im 58yrs old uneployed with bills thats in arrears but it doesnt seem they take u serios always getting back to u but it never happens again i will never recomend any sain person to do bussiness with Alexander forbes ever they hav no customer relations an think nothing of their clients an clients situations Bad Service
MI
Moggamat I's updateReviewer Update
30 Oct 2024, 22:21Hi i would like alexander foet forbes would treat my application for my unclaimed benefit with the same urgency that they treat the two pot system cause my unclaimed benefit has been lying there for sometime an i have bills to pay which is long overdue please TIA
MI
Moggamat I's update30 Oct 2024, 22:21
Reviewer Update
Hi i would like alexander foet forbes would treat my application for my unclaimed benefit with the same urgency that they treat the two pot system cause my unclaimed benefit has been lying there for sometime an i have bills to pay which is long overdue please TIA
MI
Moggamat I's updateReviewer Update
01 Nov 2024, 05:37Hi been contacting Alexander forbes since the beginning of october about my unclaimed benefit M***0 got 2 ref no syol no response from them thats how they treat people first ref no AO-69 T second ref CCCG-5128 suppose to get back to me by tuesday at the end of bussiness day NOTHING thats how they treat a 58yr old unemployd thats about to be evicted for arrears an non payment after i submitted all paperwork for my unclaimef benefit ictstracing informed me about the service is pathetic an very poor customer relations would never recomend any sane person to do bussiness with them
MI
Moggamat I's update01 Nov 2024, 05:37
Reviewer Update
Hi been contacting Alexander forbes since the beginning of october about my unclaimed benefit M***0 got 2 ref no syol no response from them thats how they treat people first ref no AO-69 T second ref CCCG-5128 suppose to get back to me by tuesday at the end of bussiness day NOTHING thats how they treat a 58yr old unemployd thats about to be evicted for arrears an non payment after i submitted all paperwork for my unclaimef benefit ictstracing informed me about the service is pathetic an very poor customer relations would never recomend any sane person to do bussiness with them
MI
Moggamat I's updateReviewer Update
09 Nov 2024, 00:18I just want to thank all the people at Alexander Forbes for their help and assistance for sorting my unclaimed benefit out out but i thank u from the bottom of my heart u have been great with all our ups an downs Thank u very much and i wish u the best for the coming years much appreciated from the botom of my heart TIA
MI
Moggamat I's update09 Nov 2024, 00:18
Reviewer Update
I just want to thank all the people at Alexander Forbes for their help and assistance for sorting my unclaimed benefit out out but i thank u from the bottom of my heart u have been great with all our ups an downs Thank u very much and i wish u the best for the coming years much appreciated from the botom of my heart TIA
