CvSc
Carlo van Staden carlosvanstaden
1 reviews | Active since Apr 2022
27 May 2025, 21:49
Unpaid pension money
My pension withdrawal was submit the 24 of February and everytime I query how far my pension is for pay out I always hear that they wait for Lewis Stores for deduction confirmation when I contact lewis stores they are surprise that I still not get my money. I DONT KNOW WHAT TO DO BECAUSE ALEXANDER FORBES HAVE ALWAYS STORIES AND LEWIS STORES SAID THEY ARE SUPPOSE TO PAY PENSION OUT LONGTIME AGO. MY ID NUMBER ***
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
28 May 2025, 08:01Dear Carlo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply28 May 2025, 08:01
Official
Dear Carlo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
CvSc
Carlo van Staden carlosvanstaden's updateReviewer Update
30 May 2025, 11:44Good day
It does not help to complain about alexander forbes, I still waiting on a answer when will they pay out my money just one mail that they say they will into it and from there nothing
I DONT TRUST THIS COMPANY WITH MY MONEY. THEY JUST LIE AND DO NOTHING
It does not help to complain about alexander forbes, I still waiting on a answer when will they pay out my money just one mail that they say they will into it and from there nothing
I DONT TRUST THIS COMPANY WITH MY MONEY. THEY JUST LIE AND DO NOTHING
CvSc
Carlo van Staden carlosvanstaden's update30 May 2025, 11:44
Reviewer Update
Good day
It does not help to complain about alexander forbes, I still waiting on a answer when will they pay out my money just one mail that they say they will into it and from there nothing
I DONT TRUST THIS COMPANY WITH MY MONEY. THEY JUST LIE AND DO NOTHING
It does not help to complain about alexander forbes, I still waiting on a answer when will they pay out my money just one mail that they say they will into it and from there nothing
I DONT TRUST THIS COMPANY WITH MY MONEY. THEY JUST LIE AND DO NOTHING