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Natisha N
1 reviews | Active since Jul 2011
26 Apr 2023, 08:09
Unpaid pension fund
I left my old company in Dec 2022 and received an sms on the 13th Feb advising that my clain will be finalized within 4 weeks. 10 weeks have passed and I still havent heard anything regarding my pension fund. I tried calling last week but held on forever so decided to email as the voice recording advised that i would get a reply within 48 working hours but still nothing. I need an outcome asap plz!!!!
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Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
26 Apr 2023, 09:44Dear Natisha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply26 Apr 2023, 09:44
Official
Dear Natisha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
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Natisha N's updateReviewer Update
26 Apr 2023, 09:49Thanks your urgent feedback is awaited ...
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Natisha N's update26 Apr 2023, 09:49
Reviewer Update
Thanks your urgent feedback is awaited ...
Alexander Forbes Financial Services's replyOfficial
26 Apr 2023, 10:11Good day Natisha,
Thank you your feedback is noted.
Customer Insights and Escelations
Thank you your feedback is noted.
Customer Insights and Escelations
Alexander Forbes Financial Services's reply26 Apr 2023, 10:11
Official
Good day Natisha,
Thank you your feedback is noted.
Customer Insights and Escelations
Thank you your feedback is noted.
Customer Insights and Escelations