AB
Angie B

1 reviews | Active since May 2017

11 May 2017, 08:40

Unpaid Pension fund

<p>On the 2nd of March my pension fund forms were submitted, but since then I haven't got my money. I received an sms from them about my payment being rejected, I then called them and they told me to go and correct my banking details and I did that. Since then everytime I enquire with them to check how far my payment is they request one more new document.</p>

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply11 May 2017, 09:23
Official

Dear angieboledi1988,

Thank you for taking the time to advise us of the delays in your claim.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

May you please forward your ID number and contact details to *** so that we're able to investigate and assist further?

Kind Regards,

Customer Services