TM
Tsholofelo M
1 reviews | Active since May 2021
27 May 2021, 17:49
Unpaid claim since 2019
Good day
I hereby requesting for Alexander Forbes to investigate and consider my matter.
Please attend to the claim of Tsholofelo Irene Makitla as it was sent on the 16th October 2019 with other three employees,who already got paid and Tsholofelo's claim is still not paid to date.
We tried several times to find out the payment delays but no reply from Alexander Forbes.
Hope you find the above in order.
Yours faithfully Tsholofelo Irene Makitla
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Alexander Forbes Financial Services's replyOfficial
28 May 2021, 14:00Dear Tsholofelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply28 May 2021, 14:00
Official
Dear Tsholofelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services