MS
Ms S

1 reviews | Active since May 2023

18 Mar 2026, 13:54

Unpaid benefits Claims

Bad service unpaid benefits Claims, waiting for over & more than 8 weeks that the payout been promised, customer service can't tell me the hold up. Funds disinvested seating with A Forbes to be released and they seating on their chairs doing nothing!

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply18 Mar 2026, 14:04
Official
Dear Ms K Seema,

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience