1 reviews | Active since Sept 2026
Unnecessary delays in releasing my money
I am extremely frustrated and disappointed with Alexander Forbes. My provident fund has been delayed for far too long, and despite constant follow ups from my side, there is still no progress or proper communication.
This is my money, and I should not have to keep chasing a company for answers about my own funds\. The lack of urgency, accountability and customer service is completely I am extremely frustrated and disappointed with Alexander Forbes. My provident fund has been delayed for far too long, and despite constant follow-ups from my side, there is still no progress or proper communication.
This is my money, and I should not have to keep chasing a company for answers about my own funds\. The lack of urgency, accountability and customer service is completely unacceptable Alexander Forbes has seriously let me down. I expected much better from a company of this size , unacceptable. Alexander Forbes has seriously let me down. I expected much better from them.
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
