VD
Vi D
1 reviews | Active since Jul 2019
20 Nov 2019, 09:00
Unhappy with Withdrawal process
I resigned from my previous employer and successfully filled in the withdrawal forms which were submitted by our HR to AF. 6 weeks later I have not received a call, SMS or an email from Alexander Forbes acknowledging my forms or any feedback regarding my withdrawal. I am not happy about this.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
20 Nov 2019, 12:44Dear Vi Di
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
FLF-132
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
FLF-132
Alexander Forbes Financial Services's reply20 Nov 2019, 12:44
Official
Dear Vi Di
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
FLF-132
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
FLF-132