bvdb
bertud van den broek
1 reviews | Active since Apr 2016
17 Oct 2025, 14:27
Unhappy service
Worst client service ever.I have a pension fund with them now that i have a claim with them after resignation from my previous employer now they say I cant get my funds released because I an not 55 but we did not sign up for the 2 pot system they decided that for themselves ti ***** your money.I am struggling for 9 weeks now and every time they have a different story.So tired of companies *****ing your funds to make them selfs rich
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Alexander Forbes Financial Services's replyOfficial
20 Oct 2025, 11:46Dear Bertud,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply20 Oct 2025, 11:46
Official
Dear Bertud,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience