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Nosiphiwo N
1 reviews | Active since Feb 2022
26 Sept 2024, 14:24
unhappy client
So unhappy with the way you handle things , no clear communication i don't want to about your ignorance you so unprofessional and your staff is the same they have poor customer services they don't even try to help .
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Alexander Forbes Financial Services's replyOfficial
27 Sept 2024, 09:42 Dear Nosiphiwo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply27 Sept 2024, 09:42
Official
Dear Nosiphiwo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation