KM
Keneilwe M

1 reviews | Active since Jan 2026

06 Jan 2026, 10:48

unhappy client

I have an unclaimed benefit with Alex forbes. i made the claim in October and it has still not been processed. iv been taken from pillar to post. i just spoke with Kamogelo who was helpful but the over all experience with this company has been horrible. i called in December and i was told nothing was done the claim. i am still waiting.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply06 Jan 2026, 11:44
Official
Dear Keneilwe

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint. 
 
We will investigate your complaint and provide feedback on the contact details provided.   
 
Regards 
Alexforbes Customer Experience