NN
Nosiphiwo N
1 reviews | Active since Feb 2022
20 Sept 2024, 10:48
unhappy client
Their services very bad no one is responding to any form of communication
when I try to call in the available agent couldn't assist coz the busy in a meeting I must phone back Monday
been sending emails no one is replying their service is baaaaad
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
20 Sept 2024, 14:14Dear Nosiphiwo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Sept 2024, 14:14
Official
Dear Nosiphiwo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations