Unfair and pathetic service

Again my second review for your company!! After the first review i wrote i was told this was being handled and everything is in process and now i get feedback that my documents that i have sent more than 20 times already are still not received but i have your auto response emails confirming receipt and then one person tells me its in process, another one tells me my docs ae missing and another one is telling me tat alex forbes is having issues with withdrawals from massmart !! You guys are absolutely ridiculous and dont give a damn about your customers or clients! This is going on for 8 months now and going to a year i guess and my funds are still nowhere even close to being processed, i will be taking this up and have started with the ombuds office and social media and media companies to let everyone know that you are all ****mers and *****sters!! Amogelang and everyone from your escalations department! Absolutely of no assistance! Esc refa: CCCC-7315,CCCC-7316