pD
puseletso D
1 reviews | Active since Jun 2013
31 Oct 2024, 12:06
Unexpected poor service from Alexander Forbes
On the 20th of September 2024 I submitted a partial withdrawal request with all listed documents to admin@alexforbes, till today I have not received the funds nor have I had anythingfeedback with regards to my request, The service received has left me at a corner as I need the funds to fix my vehicle which is currently my means to provide my self an income. I am disappointed as to how Alexander Forbes treats it's customers.
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Alexander Forbes Financial Services's replyOfficial
31 Oct 2024, 12:16 Dear Puseletso ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply31 Oct 2024, 12:16
Official
Dear Puseletso ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations