SM
Saint M
1 reviews | Active since Sept 2020
27 Jul 2022, 03:10
Unclear responses and unpaid pension
I'm frustrated with them on one call different consultants r telling me different things. First consultant says I have been paid the second says they are still waiting and follow ups via email and app aree futile. Oit has bee more Tha 21 days. Since I left my previous job
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Alexander Forbes Financial Services's replyOfficial
27 Jul 2022, 08:11Dear Saint M
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5942
Alexander Forbes Financial Services's reply27 Jul 2022, 08:11
Official
Dear Saint M
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5942