NS
Nkease S
1 reviews | Active since Oct 2025
18 Oct 2025, 21:02
Unclaimed claim took 2 years to get paid since 2024 now 2025 is ending
This is the worst financial services I have ever seen. I made a claim since last year even reported to ombudsman but guess what even today I don't know what is the way forward been taken from pillar to post ☺️☺️☺️
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Alexander Forbes Financial Services's replyOfficial
20 Oct 2025, 11:47Dear Nkease,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply20 Oct 2025, 11:47
Official
Dear Nkease,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience