JM
John M
1 reviews | Active since Apr 2023
11 May 2023, 15:41
Unclaimed benefits payment statement
This is one company that do not care about people! They really don't care. I complained about them recently on this website! They phoned me and I told them that because loadshedding I am unable to hear what the lady was saying she promised to call me later I am still waiting till today! I even emailed to her to do the follow up! Till today no response. If possible avoid using them......
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Alexander Forbes Financial Services's replyOfficial
11 May 2023, 16:35Dear John At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply11 May 2023, 16:35
Official
Dear John At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations