MP
Marlyn P

1 reviews | Active since Nov 2019

10 Nov 2020, 13:22

Unclaimed benefits department a joke to deal with

customer service is a joke. need assistance in unclaimed benefits department. always on hold for half an hour or more, either no answer or they take messages and never respond . spoken to Boitumelo and Bongani and no assistance to date.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply13 Nov 2020, 06:02
Official
Dear Marlyn P
 
Thank you for taking the time to advise us of the service that you exprienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.      
 
Kind Regards,

Client Services

NOB-450