Unclaimed benefits

Good afternoon

Please kindly assist, this is my third complain about this company,no one came back to me after my complaint, I only received auto reply. I'm still waiting for decline email from SARS that was sent to you on Friday, which you've told your colleague yesterday that you'll sent it to me, till now I haven't received it.

I'm really disappointed with Alex Forbes the way the handle they're clients matter, this case it's from February, but still not be sorted. Every time you call you get same story Sars decline, while went to Sars for registration letter and sent it to you guys, no one seems to solve this. Consultant they don't reply to our emails, everytime.

First this case was handled by -

Thabiso Lephadi

Operations and Administration

Secondary - Pontsho Petunia Tabane

Senior Administrator|Operations and Administration

Third-Neo Nkhotho

Fourth-Lebohang Kgasi

Customer Experience Officer|Customer Insights and Escalations|Corporate: Operations. If all this people I've mentioned above, they can't help, what's the next step to take? Kind regards