ZZ
Zimbini Z
1 reviews | Active since Jun 2022
14 Mar 2024, 15:33
Unclaimed benefits
I expected a lot from Alex Forbes,,, I sent them my late father's documents on the 21st February 2024, till now I haven't had any response from them none what so ever, I have been sent from pillar to post I phone them almost every day Alex Forbes PLEASE DO BETTER this is absurd, I will never recommend you guys to anyone your service is very poor.
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Alexander Forbes Financial Services's replyOfficial
14 Mar 2024, 16:03Dear Zimbini,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply14 Mar 2024, 16:03
Official
Dear Zimbini,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations